SPUTNIC
MARKET ORGANISATION

This working group focuses on effective cooperation of public transport actors, tariff optimisation and integration, innovative financing, incentive contracts and monitoring systems which improve system quality and reduce costs.

CUSTOMER RELATIONS

This group focuses on the interrelations between the providers and customers with attention to mobility data and travel patterns, the image of public transport, marketing strategies and customer-relations management, and integration of monitoring results in operations and services.

CORPORATE MANAGEMENT

This group analyses organisational and management issues, including human resource development and management, performance indicators and knowledge management, business re-organisation to improve efficiency of management, and cost management.

EQUIPMENT & OPERATIONAL

The efforts of this group focus on operational and technical matters, including upgrading and modernisation of infrastructure, second-hand rolling stock, safety issues, transfer of innovative technologies and operational and fleet management.

PROJECT SUMMARY

SPUTNIC (Strategies for Public Transport in Cities) is a project funded by the European Commission under the 6th Framework Programme.

SPUTNIC is dedicated to challenges faced by local and regional public transport systems in transition. These challenges include the emergence of a competitive environment, changing institutional frameworks and increasingly scarce financial resources.

SPUTNIC seeks to help make public transport systems more attractive and efficient by providing:

  • support to stakeholders to anticipate and prepare for emerging challenges;
  • an overview of state-of-the-art knowledge and research; and
  • specific guidelines and practical tools.

The project activities fall into four priority areas:

  1. Market organisation,
  2. Customer relations,
  3. Corporate management,
  4. Equipment and operational aspects.

Each priority area is supported by a working group of public transport professionals.


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LATEST NEWS & ANNOUNCEMENTS

NEW SPUTNIC project has come to its end.

During the last three years we have had the privilege of working with so many committed experts and stakeholders we would like to thank for their interest and involvement. We have exchanged ideas and shared experience, developed useful products that could not have been possible without your valuable input and contribution.

We would like to thank you again and inform you that the SPUTNIC website with all available content as today will be accessible until October 2014

 

SPUTNIC Final Conference - Presentations

The SPUTNIC project consortium held its Final Conference in Brussels on 3 July 2009. The conference started with a presentation by Franz Söldner, Deputy Head of Unit at the DG TREN responsible for clean transport & urban transport, outlining current and planned transport policies of the European Commission and a welcome note of UITP’s Secretary General Hans Rat.

Hans Rat handed over to Franz Söldner the "SPUTNIC Charter for a better Public Transport", which was signed online by more than 130 persons.

In the following each leader of the four SPUTNIC priority areas presented the project outcomes from a theoretical point of view. In order to better visualise the results experts from the related field held in-depth presentations of real-life examples. The project coordinator closed the meeting by giving overall conclusions.

The participants received a draft of the Final Report “Political and Research Recommendations” as well as a USB-stick containing all SPUTNIC documents such as reports, guidelines, background papers, presentations, etc.

Please find below the presentations from the event:

 

SPUTNIC Online Petition

The SPUTNIC Consortium has worked for three years exploring challenges and best practices for transitional economies, with a special focus on Central and Eastern Europe, and pledges persons involved and interested in public transport to sign online the "SPUTNIC Charter for a better Public Transport".

This document with all signatures shall be handed over to European Commission representatives at the SPUTNIC Final Conference on 3 July 2009. The SPUTNIC consortium is looking forward to your active contribution.

SPUTNIC Final Conference

Join us for the Final Conference on 3rd of July 2009 in Brussels! Sector professionals will learn about new approaches to challenges wrought by market competition, changing institutional frameworks and dwindling budgets. Programme available soon. For more information please contact: sebastian.emig at uitp.org

Download the available conference documents:
SPUTNIC Second Plenary Session, Vienna, 12-13 February, 2009

During this Plenary Session the participants worked on summarizing the so far obtained project results and established a synopsis of the outcomes from the four cluster groups to form a cluster-independent overview of recommendations for the public transport sector.

The clusters have integrated the outcomes in so-called matrices which can be downloaded below:
Third SPUTNIC Newsletter is now available for download in PDF format.
Fourth SPUTNIC working group meeting, Prague, Czech Republic The meeting took place on October 9-10, 2008 and the topics for the fourth working group meeting were the following:
  • Market Organisation: Contracts, incentives and monitoring
  • Customer Relations: Monitoring and analysis of the public transport market
  • Corporate Management: Strategic Corporate Management
  • Equipment and Operational Aspects: Spare part exchange database and Fleet management
Documentation (presentations, minutes, conclusions) of the fourth SPUTNIC working group meeting in Prague are ready for download.
Article "Increasing the Quality of Public Transport in Prague" is available in PDF format
SPUTNIC State Of The Art report is now available
Second SPUTNIC Newsletter is now available in 6 other languages, Bulgarian, Czech, Hungarian, Polish, Romanian and Slovak.
SPUTNIC public transport case studies are available for download in PDF format.
Second SPUTNIC Newsletter is now available for download in PDF format.
 A new SPUTNIC report on Challenges in Public Transport Sector is now available in PDF format.


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